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Track Conversations
See how your AI responds to questions, track the effect of your prompt changes.
Search Calls
Search relevant calls to track how your agent responds to topics and questions.
Results
6
Avg handle time
07:05
Avg sentiment
82
resolved
3
escalated
2
abandoned
1
Matching Calls
| When | Sentiment | Phone | Status | Handle Time | |
|---|---|---|---|---|---|
|
Today · 2:14 PM
TRACK-2098
|
Happy | (555) 011-2214 | resolved | 06:24 | |
|
Today · 4:45 PM
TRACK-2101
|
Neutral | (555) 012-4845 | escalated | 08:02 | |
|
Yesterday · 9:18 AM
TRACK-2106
|
Unhappy | (555) 013-9180 | abandoned | 05:51 | |
|
Yesterday · 11:32 AM
TRACK-2112
|
Happy | (555) 014-1132 | resolved | 09:15 | |
|
Aug 9 · 10:06 AM
TRACK-2118
|
Unhappy | (555) 015-1006 | escalated | 07:42 | |
|
Aug 9 · 2:57 PM
TRACK-2121
|
Neutral | (555) 016-2957 | resolved | 06:18 |
Results
6
Avg handle time
06:35
Avg sentiment
90
resolved
6
escalated
0
abandoned
0
Matching Calls
| When | Sentiment | Phone | Status | Handle Time | |
|---|---|---|---|---|---|
|
Today · 2:14 PM
TRACK-3080
|
Happy | (555) 111-2214 | resolved | 06:24 | |
|
Today · 4:45 PM
TRACK-3081
|
Neutral | (555) 111-4845 | resolved | 08:02 | |
|
Yesterday · 9:18 AM
TRACK-3082
|
Happy | (555) 111-9180 | resolved | 05:51 | |
|
Yesterday · 11:32 AM
TRACK-3083
|
Neutral | (555) 111-1132 | resolved | 09:15 | |
|
Aug 9 · 10:06 AM
TRACK-3084
|
Happy | (555) 111-1006 | resolved | 07:42 | |
|
Aug 9 · 2:57 PM
TRACK-3085
|
Neutral | (555) 111-2957 | resolved | 06:18 |