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CX Dashboard

Note

Dashboard looks best on bigger screens.


Compare Agents

A/B test metrics of your Voice AI agents.


Connected to Retell AI

Stats

Insights

Sentiment

Distribution of caller sentiment across handled calls.

Conversation Flow Funnel

Caller retention through each stage of your preconfigured conversation flow

Note

The sharpest drop occurs in the User Info Collection section. Prioritise prompt tweaks or agent coaching here to improve follow through.


Escalations

Week-over-week escalations and drivers.

This week
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Trend vs prior
0.0% vs prior
Top Reasons

    Top Topics

    Most common intents for the week.


    Color Bar